We welcome our special guest, Diana Hendel to this episode of The LeadUp Podcast.
Diana is a former CEO of Long Beach Memorial Medical Center and Miller Children's and Women's Hospital in California. She is the co-author of Why Cope When You Can Heal? : How Healthcare Heroes of COVID-19 Can Recover from PTSD and author of Responsible: A Memoir
Diana shares, how midway in her career, she found having an executive coach to be a valuable asset to her growth as a leader. Her coach helped her work through areas of vulnerability that she might otherwise push aside.
Diana talks with Mike about trauma and crisis and how they can create a lot of unnecessary stress.
"Crisis does not make us a leader, it reveals whether we are a leader," Mike.
Diana shares a traumatic experience she had while being CEO. An employee came into her hospital and shot and killed 2 supervisors and then turned the gun on himself.
She learned a very important lesson as a leader that day - that it was crucial for her to be able to guide those she leads through this crisis.
She was the leader but had also gone through the same trauma the rest of her team had endured.
In her book, she talks about the importance of not just coping but processing the cause to move towards healing and closure.